Do you read other people's email?
No, we barely have enough time to keep-up with our own emails, we don’t have time to start reading other people's email :)
More seriously, that's just none of our business and our developer console purposefully obfuscates message bodies and attachments to make sure it wouldn't be easy to browse such private info.
You must do something with that data, right?
Parts of it yes, the commercial email campaigns to be more precise. Email accounts connected through Context.IO are included in the Return Path Panel, an anonymized and aggregated report about commercial email campaigns these accounts receive.
When we say "anonymized and aggregated", what we mean is if you take any random record from that report it will be impossible for you to trace it back to a single origin email account, let alone know who owns that email account.
These anonymized and aggregated reports are used to power some of Return Path's products to:
Can my users opt-out of the Return Path Panel?
Your end-users will be able to individually opt-out of the Return Path Panel. Note that email accounts connected through Context.IO API keys are not yet part of the Return Path Panel and the opt-out form will be made available when we're ready to do so.
Our Terms of Service will also clearly state this opt-out form cannot be hidden or automated through scripts - end users have to complete it themselves.
Will I be charged additional fees if some of my users choose to opt-out of the Return Path Panel?
Not at all.
When I connect email accounts to my API key, can it be accessed by other API keys?
No, each API key can only access accounts they connect themselves.
There is no possible way to gain access to an email account through Context.IO if you don't have the explicit information and authorization required to access that account directly by yourself.
Are you adding my users to mailing lists or sending them more email in any way?
Absolutely not! Return Path even offers OtherInbox Unsubscriber, a free tool to let end-users easily unsubscribe from campaigns they no longer wish to receive.
As we always have, Return Path believes people’s inboxes should only contain emails they actually want and we act accordingly.
Are you helping advertisers target ads to my users or letting marketers send them unsollicited campaigns?
No, we're neither an ad network nor a direct marketing data vendor.
Someone could certainly build an ad network using Context.IO but as mentioned in a question above, they would still need to recruit their own users and get them to register to their specific app. There would be no way for them to gain access to a pool of accounts without explicit authorization from their owner.
Are you reselling my users addresses to mailing lists or third parties?
Never have, never will. We hate that just as much as you do.